Return Policy

At Astravora, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.

Eligibility for Returns: You have 30 calendar days from the date of receipt to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it, including the original packaging.

Refund Process: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The credit will be processed within a few business days, depending on your card issuer's policies.

Non-Returnable Items: Certain items are not eligible for return, such as perishable goods, custom products, and items marked as final sale.

Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with details of the product and the defect. We will provide instructions on how to return the item and ensure a replacement or refund.